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Our Works / Projects / Detail Projects
Sales Force Automation
PT Merapi Utama Pharma
Mobile Application/ Android/ Web based Application
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Merapi aims to develop an application with the primary objective of enhancing its sales operations. This application is intended to establish a defined sales process specifically tailored to engage technical end-users. By doing so, it aims to achieve a better understanding of customer needs and preferences, which will in turn enable more personalized and effective sales approaches. This application is driven by Merapi's commitment to optimizing its sales process, fostering deeper customer relationships, and accelerating its market strategy execution.
Solution
Code.id develops a specialized application dedicated to scheduling and monitoring sales activities. This application will be equipped with a range of essential features, including order management, delivery tracking, and payment collection functionalities. Additionally, it will seamlessly integrate with third-party systems to ensure smooth and efficient operations. To enhance convenience and accessibility, the application will also offer the capability to manage master data through a user-friendly mobile interface.
Furthermore, to streamline operations, Code.id will implement a synchronization process that enables the existing master data to be harmonized with Merapi's Sales Force Automation (SFA) system. This synchronization ensures that all crucial information is up-to-date and consistently accessible across the platform. By providing this comprehensive solution, Code.id aims to revolutionize the way sales activities are managed and monitored, ultimately driving efficiency and effectiveness in Merapi's sales processes.
Results
Streamlined Sales Processes
The SFA application optimized and streamlined the sales processes, reducing manual tasks and administrative overhead.
Real-time Sales Activity Monitoring
Sales managers gained the ability to monitor sales activities in real-time, providing them with valuable insights for timely decision-making and resource allocation.
Accurate Sales Reporting and Analytics
The application generated comprehensive reports and analytics, offering valuable insights into sales performance, customer behavior, and market trends.
Improved Inventory Management
Integration with inventory systems allowed for better management of stock levels, reducing instances of overstocking or stockouts.
Faster Order Processing
The SFA application streamlined the order-to-delivery process, resulting in faster fulfillment times and improved customer satisfaction.
Increased Revenue and Market Share
With more efficient sales processes and improved customer engagement, Merapi likely experienced an increase in revenue and potentially gained market share.
Greater Strategic Insights
The application provided Merapi with valuable strategic insights, enabling the company to make informed decisions and adapt to changing market dynamics.
