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Volta Mobile Apps
Volta Indonesia
Mobile Application iOS & Android
The objective of the Volta Mobile App is to enhance the overall user experience for Volta electric motorcycle owners by providing easy access to essential information such as battery status, nearest service locations, online booking, and real-time tracking of the motorcycle's last known location.
Solution
The Volta Mobile App offers a comprehensive solution for electric motorcycle owners by integrating key features that simplify maintenance and usage. With the app, users can monitor their motorcycle's battery capacity in real-time, helping them plan trips and avoid unexpected stops. Additionally, the app provides a map to locate the nearest workshops and dealers, ensuring that users can easily access support services when needed.
Beyond maintenance, the app also enhances convenience with an online booking feature that allows customers to schedule service appointments in advance. Moreover, the app includes a tracking system that displays the last known location of the motorcycle, offering peace of mind and added security for users. These functionalities work together to deliver a seamless experience for Volta customers, fostering greater engagement and satisfaction.
Results
Improved User Convenience
Users can monitor battery capacity in real-time, helping them plan their trips and avoid running out of power unexpectedly.
Enhanced Customer Satisfaction
By easily finding nearby workshops and dealers, users have quick access to service centers, ensuring better support and maintenance for their motorcycles.
Streamlined Service Appointments
The online booking feature allows users to schedule service appointments in advance, reducing wait times and making the service process more efficient.
Increased Security
The app’s location tracking feature provides real-time information on the motorcycle’s last known location, giving users peace of mind and improved security.
Better Engagement with Volta
The user-friendly design of the app enhances overall interaction with Volta’s products, encouraging frequent use and stronger brand loyalty.